Tennessee Bankers

2002-8 Remittance Processing Specialist

Remittance Processing Specialist – Franklin, TN

Reliant Bank is a full-service commercial bank that provides customer service from its website, mobile app, via telephone and from 21 retail locations in Cheatham, Davidson, Hamilton, Hickman, Maury, Robertson, Rutherford, Sumner, and Williamson Counties in Tennessee. Reliant offers a variety of deposit, lending, and mortgage products and services to business and retail customers. The bank’s vision is to be the best financial institution at building and being a part of the communities served, one customer at a time. The company intends to continue building the Reliant brand across its markets and remains committed to building long-term value for its shareholders. We are currently seeking a Remittance Processing Specialist in Franklin, TN. This presents an excellent opportunity for a motivated professional to work in a challenging and rewarding environment. This non-exempt position reports to the Deposit Operations Manager.



The Remittance Processing Specialist is primarily responsible for processing bank by mail loan payments. Additional duties include processing incoming, outgoing and returned bank mail and performing various back office functions within Deposit Operations.  



  • Processes bank by mail loan payments by balancing and validating payments and ensuring accurate processing to customers’ loan balances
  • Maintains daily records for bank by mail loan payments
  • Researches and resolves exceptions associated with bank by mail loan payments
  • Processes incoming, outgoing and returned mail
  • Greets and records visitors to the Ops Center
  • Processes daily notices (printing, folding and mailing)
  • Performs data entry and validation of loan payments 
  • Assists Deposit Operations with account maintenance projects
  • Promotes the Bank’s products and services whenever possible; participates in bank sponsored events, networking and volunteer opportunities at every opportunity
  • Provides service that aligns with Reliant Bank’s Brand Promise:  We are a growing community of friends – one relationship at a time


  • High school diploma or equivalent professional experience preferred 
  • Minimum one-year banking or accounts receivable experience preferred
  • Detail oriented with good analytical and math skills
  • Basic understanding of accounting principles
  • Discretion in handling confidential information and sensitive documents 
  • Ability to communicate effectively through speaking, writing and listening
  • Demonstrate a commitment to accuracy and quality while meeting deadlines
  • Strong organizational, multi-task and prioritization skills and ability to make decisions regarding appropriate processing procedures
  • Outstanding customer service skills 
  • Good Microsoft Word and Excel skills
  • Maintain a professional image in all interactions


Reliant Bank offers competitive compensation and full benefits including medical, dental, vision, health savings accounts, flexible spending accounts, life insurance, short term disability, long term disability, and 401(k).  Qualified candidates may submit their resume to https://secure.entertimeonline.com/ta/InpReliant.careers?ApplyToJob=268613252. Reliant Bank is an Equal Employment Opportunity/Affirmative Action Employer.