Tennessee Bankers

1901-4 (M) Retail Branch Banking Administrator

Citizens Bank, Elizabethton, Tenn. is accepting resumes for a Retail Branch Banking Administrator. The desired candidate will provide leadership, direction and guidance for all branch locations.

This position requires a broad knowledge of retail banking administration including operations, regulatory requirements, policy, and product knowledge.



  • Manages 7 subordinate supervisors who in turn supervise branch personnel;  also manages 2 Branch Administration Assistants.  Responsibilities include coaching subordinate managers;  prepares performance appraisals of direct reports; makes recommendations for compensation of employees; involved in all disciplinary actions; addresses complaints and resolves problems; interviewing, hiring and direction of training new employees.
  • Ensures development and maintenance of branch/dept policy and procedure.
  • Responsible for communication and implementation of regulatory changes that affect deposits.
  • Researches and solves problems related to consumer products and services.
  • Provides leadership in community functions and promotes the bank’s image.
  • Must possess ability to work with and lead others in a team environment.



  • A bachelor’s degree in business or finance is preferred.
  • A minimum of 5 years’ experience in branch banking required and management experience preferred.
  • Must possess excellent oral and written communication skills.


Interested candidates may submit a resume to Sharon.jones@citizensbank24.com