Tennessee Bankers

COVID-19 Resources

Coronavirus (COVID-19) Resources for the Banking Community

TBA is working with banks across the state to keep their customers and employees informed and prepared during the COVID-19 pandemic. This page has compiled resources and information to stay up-to-date on how to approach this evolving situation. Check back regularly as we will post more information as it becomes available.




TBA Updates

Paycheck Protection Plan

General Updates

  • March 29: TBA Letter to Gov. Lee
  • TBA PRESS RELEASE: Tennessee’s 177 banks are dedicated to serving their customers and communities, and stand ready to assist them with everyday transactions and to employ measures to help those who may be impacted financially due to COVID-19.
  • All live education programming is postponed or moved online through April 2020. Check the TBA Education Calendar for specific event information. If you have already registered for one of these events, you will be contacted by a TBA staff member about next steps.
  • CSR Script for customers closing accounts


Daily Conference Call Recordings


Member Banks' Responses

Click here to see how TBA Member Banks are responding to the pandemic as they communicate with their employees, their customers, and communities. 




TBA Associate Member Resources


U.S. Government Response

U.S. Department of the Treasury

U.S. Department of Homeland Security, Cybersecurity & Infrastructure Security Agency

U.S. Small Business Administration

Congressman John Rose

Congressman Jim Cooper

Federal Financial Institutions Examination Council

Federal Reserve System


Office of the Comptroller of the Currency




U.S. Chamber of Commerce


Tennessee Government Response


Centers for Disease Control and Prevention


World Health Organization


Fraud and Scams