Tennessee Bankers

The Southeastern School of Consumer Lending

June 22, 23, 24 & 25: TBA Barrett Training Center, Nashville

Early Registration Deadlines

  • In-person with housing
    June 1, 2020
  • Virtual without housing
    June 1, 2020

This event has been rescheduled from March 23–26. Contact Monique White for more information.


The Southeastern School of Consumer Lending is an intermediate-level, four-day school focusing on the major issues consumer lending managers face. The curriculum addresses the managerial aspect of consumer lending operations, especially how the bank’s loan portfolio can increase profitability and improve competitive positions. It also emphasizes the development of both administrative and human relations skills to equip the student to manage bank assets and meet customers’ financial needs. The program’s graduates will increase their knowledge of consumer lending as a retail banking function and a source of bank income. Recommendations for participation include at least one year’s experience in consumer credit or five years of general banking experience, in addition to prescribed ABA or college course prerequisites. The school is sponsored by the Tennessee Bankers Association, in cooperation with the Georgia, Mississippi, and Louisiana bankers associations. Students are housed at the Loews Vanderbilt Hotel (2100 West End Avenue, Nashville, TN 37203). Invest in your career and your bank’s future by enrolling in this year’s session.



Developed in cooperation with the American Bankers Association, industry experts, and The Southeastern Schools of Lending’s board of trustees, the curriculum incorporates more than 20 hours of classroom instruction in 13 courses arranged into five-course clusters.

I. Asset Management
The asset management cluster examines the data that supports collection goals and the steps in the four-stage collection cycle. Consumer Credit Counseling and Consumer Bankruptcy covers the liquidation or rescheduling of debt under the bankruptcy laws and the adjustment and repayment of debt through consumer credit counseling services. 

II. Trends in Banking
The first set of courses gives the macroeconomics view of banking, discusses the evolution of banking, the internal and external developments that have influenced its course, and the economic trends that are likely to define the marketplace in the future.

III. Managing Changes in Regulatory Compliance
The final course is a detailed overview of the new regulatory changes that have occurred over the last few years. Fair Lending explains the Fair Lending and Equal Opportunity Act and how it relates to fair lending issues facing the banking industry. 

IV. The Lending Process
This section will explore the entire lending cycle, including the Application Generation, Investigation, Loan Pricing and Structuring, Documentation and Loan Closing, Loan Administration, Relationship Management, and Sales and Services.

V. Retail Credit Analysis and Underwriting
These courses explore consumer lending from several perspectives, and review the basic credit analysis and associated thought processes required to render an appropriate lending decision.



Applicants to The Southeastern School of Consumer Lending should have a minimum of one year’s experience in consumer lending or five years of general banking experience. In addition, TSSCL recommends the completion of either ABA or college courses in Money and Banking, Analyzing Financial Statements, Consumer Credit, or Consumer Credit Analysis. 

Applicants may substitute documented work experience, in-bank training programs, or completion of schools or programs such as The Southeastern School of Banking or Basic Consumer Lending for portions of the recommended course work. If minimum requirements have not been met or a basic knowledge of banking is not indicated, a letter from either your nominating officer or CEO must accompany your application explaining why these requirements should be waived. Students must complete a pretest and two case studies prior to arrival and bring to class on Monday, June 22.


Social Distancing and Virtual Learning

TBA will follow guidance issued by the CDC, Tennessee Department of Health and any applicable federal or regulatory requirements in place at the time of this program. In addition to these precautions for students attending the school in-person, this program is also available to attend via virtual participation. TBA’s Virtual Live Training option allows for one participant per paid registration. The paid registration gives access to program resources for effective learning. If additional attendees would like access to the program resources (including but not limited to online link/connection, program manuals, and interaction with the facilitator/speaker) an additional paid registration is required. We appreciate your assistance in ensuring that each event participant is registered with TBA and all applicable fees are paid. This will help our organization continue to provide exceptional resources to its members. CPEs and attendance records are kept for all programs. In order to receive documentation for completion of TBA programming, participants must be registered and complete the interactive activities during the Virtual Live program. For more information on virtual attendance or TBA’s procedures for social distancing and sanitization, contact Monique White at mwhite@TNBankers.org



Tuition covers instruction, manual, housing, breakfast, lunch, and refreshment breaks, while evening meals are on your own. The TBA offers a discounted tuition for early applicants. To qualify for the discount, TBA must receive these applications by the close of business on June 1, 2020. After June 1, standard tuition applies. TBA cannot accept applications to TSSCL after June 8, 2020.

Payment-in-full is required with application. Applicants will be notified of acceptance into the school after the June 1 discounted tuition deadline. Any applicant withdrawing after the June 1 discounted tuition deadline but before June 8 will be refunded all fees except a $250 cancellation fee. With the exception of extenuating circumstances, refunds are not available to any registrant who withdraws after June 8 or fails to attend the school. All refund requests must be submitted in writing to the TBA. Substitutions are welcome but because of changes in hotel accommodations, must be submitted in advance.

Students will reside at the Loews Vanderbilt Hotel (2100 West End Avenue, Nashville, TN 37203). If attending in-person, tuition includes the cost of housing in double rooms. If a student wants a single room, an additional fee of $800 applies before June 1. After June 1, the fee increases to $850 and depends upon availability. To request a specific roommate, write in his/her name. If you do not have a preference, write NO Preference, and the school will assign a roommate. If attending virtually, housing is not required.


Continuing Education Credit

Graduates qualify for 22 hours of Continuing Professional Education (CPE) credit in the area of Specialized Knowledge. In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour. For more information regarding administrative policies or complaints, please contact our offices at 615-244-4871.

This program has not been pre-approved for continuing education (CE) credit by ABA Professional Certifications. Attendees who require CE credits should go to
https://www.aba.com/Training/Certifications/Pages/CEProviders.aspx for further instructions.

For additional continuing education credit information, call the TBA education department at 800-964-5525 or 615-244-4871.


Additional Information

Delivery method: Group-live
Program level: Intermediate
Prerequisites and Preparation: Students must complete two case studies prior to arrival and bring them to class on Monday, June 22.



Program Fees

In-person with housing

TBA Members / Associate MembersNonmembers
Early Registration $1900$2100
Early registration deadline is June 1, 2020
Registration $2100$2300

Virtual without housing

TBA Members / Associate MembersNonmembers
Early Registration $1600$1800
Early registration deadline is June 1, 2020
Registration $1800$2000

TBA Contact

Monique White - mwhite@TNBankers.org
Director of Education
Tennessee Bankers Association
211 Athens Way, Ste 100 • Nashville, TN 37228-1381
800/964-5525 or 615/244-4871 or www.TNBankers.org

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Special Needs: If you have a special need that may affect your participation in this program, or special dietary requests, please send TBA a statement detailing your needs at least 10 days before the program. We will contact you to discuss accommodations.

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