Tennessee Bankers

The Southeastern School of Consumer Lending

March 25, 26, 27 & 28: TBA Barrett Training Center, Nashville

Early Registration Deadline: March 7, 2019

Click here for a PDF of the school application.


The Southeastern School of Consumer Lending (TSSCL) is an intermediate-level, four-day school focusing on the major issues consumer lending managers face.

The curriculum addresses the managerial aspect of consumer lending operations, especially how the bank’s loan portfolio can increase profitability and improve competitive positions. It also emphasizes the development of both administrative and human relations skills to equip the student to manage bank assets and meet customers’ financial needs.

The program’s graduates will increase their knowledge of consumer lending as a retail banking function and a source of bank income.

Invest in your career and your bank’s future by enrolling in this year’s session.



Developed in cooperation with the American Bankers Association, industry experts, and The Southeastern Schools of Lending’s board of trustees, the curriculum incorporates more than 20 hours of classroom instruction in 13 courses arranged into five-course clusters.

I. Trends in Banking – Evolving Retail Banking
The first set of courses gives the macroeconomics view of banking, discusses the evolution of banking, the internal and external developments that have influenced its course, and the economic trends that are likely to define the marketplace in the future.

II. Retail Credit Analysis and Underwriting – Credit Analysis and Underwriting
These courses explore consumer lending from several perspectives, and review the basic credit analysis and associated thought processes required to render an appropriate lending decision. 

III. The Lending Process
This section will explore the entire lending cycle, including the Application Generation, Investigation, Loan Pricing and Structuring, Documentation and Loan Closing, Loan Administration, Relationship Management, and Sales and Services.

IV. Asset Management – Collections Management
The asset management cluster examines the data that supports collection goals and the steps in the four-stage collection cycle. Consumer Credit Counseling and Consumer Bankruptcy covers the liquidation or rescheduling of debt under the bankruptcy laws and the adjustment and repayment of debt through consumer credit counseling services. 

V. Managing Changes in Regulatory Compliance – Regulatory Compliance
The final course is a detailed overview of the new regulatory changes that have occurred over the last few years. Fair Lending explains the Fair Lending and Equal Opportunity Act and how it relates to fair lending issues facing the banking industry.



Applicants to The Southeastern School of Consumer Lending should have a minimum of one year’s experience in consumer lending or five years of general banking experience. In addition, TSSCL recommends the completion of either ABA or college courses in Money and Banking, Analyzing Financial Statements, Consumer Credit, or Consumer Credit Analysis. 

Applicants may substitute documented work experience, in-bank training programs, or completion of schools or programs such as The Southeastern School of BankingSM or Basic Consumer Lending for portions of the recommended course work. If minimum requirements have not been met or a basic knowledge of banking is not indicated, a letter from either your nominating officer or CEO must accompany your application explaining why these requirements should be waived. Students must complete two case studies prior to arrival and bring them to class on Monday, March 25.



Ronnie L. Boling, Director of Schools, Tennessee Bankers Association, Nashville, Tenn.
Connie Edwards, CRCM, Shareholder, Saltmarsh, Cleaveland & Gund, Franklin, Tenn.
David L. Kemp, President, Bankers Management Inc., McDonough, Ga.
David Osburn, Founder, Osburn & Associates, LLC, Las Vegas, Nev.
Thomas H. Payne, Ph. D., Dean, College of Business, Tennessee Technological University, Cookeville, Tenn.



Tuition covers instruction, manual, housing, breakfast, lunch, and refreshment breaks, while evening meals are on your own. The TBA offers a discounted tuition for early applicants. To qualify for the discount, TBA must receive these applications by the close of business on March 7, 2019. After March 7, standard tuition applies. TBA cannot accept applications to TSSCL after March 14, 2019.

Payment-in-full is required with application. Applicants will be notified of acceptance into the school after the March 7 discounted tuition deadline. Any applicant withdrawing after the March 7 discounted tuition deadline but before March 14 will be refunded all fees except a $250 cancellation fee. With the exception of extenuating circumstances, refunds are not available to any registrant who withdraws after March 14 or fails to attend the school. All refund requests must be submitted in writing to the TBA. Substitutions are welcome but because of changes in hotel accommodations, must be submitted in advance.

Students will reside at Loews Vanderbilt Hotel (2100 West End Ave, Nashville, 37203) located near restaurants and Nashville nightlife. Students will stay in double rooms, and roommates are assigned by school administrators unless a preference is noted on the application. Through March 7, single rooms are available for an additional $700 fee. After March 7, the fee increases to $750 and depends upon availability.


Continuing Education Credit

Graduates qualify for 22 hours of Continuing Professional Education (CPE) credit in the area of Specialized Knowledge. In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour. For more information regarding administrative policies or complaints, please contact our offices at 615-244-4871.

This program has not been pre-approved for continuing education (CE) credit by ABA Professional Certifications. Attendees who require CE credits should go to https://www.aba.com/Training/Certifications/Pages/CEProviders.aspx for further instructions.

For additional continuing education credit information, call the TBA education department at 800-964-5525 or 615-244-4871.


Additional Information

Delivery method: Group-live
Program level: Intermediate
Prerequisites and Preparation: Students must complete two case studies prior to arrival and bring them to class on Monday, March 25.



Program Fees

TBA Members / Associate MembersNonmembers
Early Registration $1700$1900
Early registration deadline is March 7, 2019
Registration $1900$2100

TBA Contact

Monique White - mwhite@TNBankers.org
Director of Education
Tennessee Bankers Association
211 Athens Way, Ste 100 • Nashville, TN 37228-1381
800/964-5525 or 615/244-4871 or www.TNBankers.org

Register for The Southeastern School of Consumer Lending

1: Select a Date/Location

Special Needs: If you have a special need that may affect your participation in this program, or special dietary requests, please send TBA a statement detailing your needs at least 10 days before the program. We will contact you to discuss accommodations.

2: Enter Attendees

Entered Attendee

  • No Attendee

Add an Attendee

* Required Fields

  • First Name *
  • Middle Initial
  • Last Name *
  • Suffix
  • Nickname
  • Job Title
  • Email Address *
  • SSN (last four digits) *
  • Bank or Company *
  • Branch City *
  • Type of Attendee *

3: Add to Cart