Consumer Information

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OCC Offers Consumer Tips to Avoid Foreclosure Rescue Scams
WASHINGTON ó The Office of the Comptroller of the Currency issued an advisory today that provides advice to help prevent borrowers from becoming victims of foreclosure rescue scams.
ABA Encourages Consumers to ìPassî on an Identity Theft Nightmare This Halloween - Offers Consumers Identify Theft Prevention Tips
This Halloween, the American Bankers Association is urging consumers to follow some simple steps to ìPASSî on identity theft.
Beware of Bogus IRS Survey Scam
The Internal Revenue Service yesterday warned consumers about an E-mail scam that falsely promises recipients $80 for participating in an online customer satisfaction survey. The IRS is referenced in the E-mail's "from" and "subject" lines, and the survey form features the IRS logo.
Fed: Florida Firm Issues Bad Checks, Currency
Miami-based United Cities Corp has issued illegitimate checks and also claims to have created a new currency called "The United States Private Dollar," the Federal Reserve warned consumers yesterday.
ABAíS New Guide Helps Consumers Understand Credit Card Agreements
WASHINGTON, Aug 15 ñ Everyone agrees that credit card disclosures could be simpler and easier to understand. While federal regulators complete the process of updating credit card disclosures, the American Bankers Association has developed a free resource to help consumers make informed choices about credit cards.
FDIC Publication Offers Consumer Tips
On Friday, the FDIC issued a special edition of its quarterly FDIC Consumer News that contains 51 tips intended to help consumers save money on loans and credit cards.
OCC Launches Consumer Web Site
The Office of the Comptroller of the Currency yesterday announced the launch of HelpWithMyBank.gov, a new Web site designed to provide basic banking information and assistance to national bank customers.
New Fed Consumer Protection Site
As part of its ongoing commitment to consumer protection, the Federal Reserve Bank of Kansas City has launched a new consumer protection website. The site features answers to the most commonly asked consumer questions related to banking and includes a link allowing consumers to ask specific questions. The site also offers a wealth of financial education tools. If consumers have a concern with a specific financial institution, the site will direct them to the appropriate regulatory agency to file a complaint
Comptroller Dugan Unveils PSAs Encouraging Delinquent Borrowers to Contact Lenders for Help to Avoid Foreclosure
Comptroller of the Currency John C. Dugan unveiled two new Public Service Announcements (PSAs) aimed at encouraging delinquent mortgage borrowers to get help by contacting their lenders or a trusted housing counselor in order to avoid foreclosure.
Take Back the Net Seminar
Tennessee bankers, security officers and staff joined some 70 other participants in the Take Back the Net seminar. The meeting featured an address by State Attorney General Bob Cooper and representatives from the FBI, AOL, MasterCard, Visa, and Microsoft.

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