We at the Tennessee Bankers Association publish this directory to inform you of the broad range of opportunities available to meet your institution’s training and educational needs. The TBA can serve as a resource, not only through the programs we offer directly, but also as a window to the training programs and products presented by others. We encourage our members to contact the TBA Education Department with any questions. We can assist you with structuring in-house training or direct you to the many consultants and companies who specialize in current changes and issues within our industry.
Below are TBA’s current educational partners, along with information about their various products and services. For more information about any of these products, contact Debbie Brickles, 615/244-4871 or 800/964-5525, or E-mail her at dbrickles@TNBankers.org.
American Institute of Banking (AIB)
For well over 100 years, AIB has been one of the banking industry’s most valuable training tools—the educational base from which most bankers start their career in the banking world. Over the years, AIB has evolved into what is now the most user-friendly way of channeling the knowledge of banking to employees who need to increase job skills and performance. In addition, bankers earn internationally recognized diplomas and certificates and may obtain college credit through successful completion of certain AIB courses and programs.
AIB is a model for what is expected of educational programming in today’s work environment, offering a variety of delivery methods—traditional classroom delivery of courses; online instructor-led courses; self-paced internet courses; and an “on-demand” structure of programming to include the AIB performance-based training products and full catalog of traditional products which may be delivered in condensed segments, in an in-house program structure, or structured by facilitation of a study group. You can work with the TBA to customize AIB products and programs to any bank’s specific training needs.
The most recent AIB catalog, the newest products and programs, a products price list, the most current AIB online course schedule, and the most current list of eLearning programs are all available on our web site, www.TNBankers.org.
AIB “On Demand”
The current trends in bank training demand flexibility to fit the individual training needs of each financial institution. AIB products provide a foundation from which banks may establish training that readily fits today’s blended style of training. These products are available to TBA members and include the traditional training products that have been a proven resource for many years along with the shorter, more job-specific courses which are structured to fit into a more time-restricted delivery approach and designed to keep pace with the most current trends in banking. AIB products are excellent tools for both internal training or resource tools for your employees.
For a list of prices for AIB products, please visit the TBA web site at www.TNBankers.org or contact Debbie Brickles, 615/244-4871 or 800-964-5525, or you may E-mail her at dbrickles@TNBankers.org.
AIB Online Instructor-Led Internet Courses
The AIB instructor-led, online internet programming has been in existence for several years and thrives as one of the most readily available computer-based training programs accessible to the TBA membership. These courses are offered in a user-friendly, instructor-led, online-based delivery format. Classes use the same curricula as the traditional AIB classes. Students have the flexibility of completing their assignments at any time weekly without the restrictions of a certain place and time required by the traditional classes. Students have access to their instructor and are very active in participating in class with their “online” fellow students. No need to wait for classes to be offered in your area. These same classes provide credit in several areas of application. These are listed with the AIB schedule and include AIB credit toward diplomas and certifications, ICB certification credit, and college credit application through the American Counsel on Education (ACE). The link reflecting colleges in Tennessee accepting credit is available on the TBA website at http://www.tnbankers.org/education/aib.
For a current schedule of classes and an enrollment form, visit our web site at www.TNBankers.org. For more information about this training, contact Debbie Brickles, 615/244-4871 or 800-964-5525, or you may E-mail her at dbrickles@TNBankers.org.
ABA eLearning Self-Paced Internet Courses
Offered as a partnership training program with ABA, TBA is pleased to bring this educational tool to the membership. ELearning courses are an alternative to other training available to TBA members. Within this training series, ABA has formatted approximately 160 Performance Training Series (PTS) programs for online, self-paced delivery. The content of these programs was written and tested by bankers and deals with the most current industry-specific issues including timely compliance issues. In addition to these courses, Microsoft application computer skills training is also available. Low prices make this option a very cost-effective way of training.
For more information on these courses and for information on taking a sample course, visit our web site at www.TNBankers.org or contact Debbie Brickles, 615/244-4871 or 800-964-5525, or you may E-mail her at dbrickles@TNBankers.org.
Webinars
More and more bankers are taking advantage of the TBA webinars. These seminars offer an additional means of obtaining immediate information for many employees at one time. They are formatted for approximately two hours of instruction with a portion of the program allotted to questions and answers. With this programming, the registration fee allows you to have unlimited participants without ever leaving the bank. “On Demand” webinars are another option for some of these programs. These recorded webinars are available for six months after the original webinar sessions. Visit the calendar on the TBA website, www.TNBankers.org/education/webinars, for a current list of webinars.
Online University from Harland Clarke
Harland Clarke’s Online University enables your bank to provide a broad curriculum of more than 200 courses covering topics such as compliance, teller and loan officer training, sales and service, community relations, leadership, diversity, and much more—all online. The University provides easy-to-access reports that provide compliance training documentation for your auditors. The multimedia-based courses utilize audio, video, animation, and interactivity for greater learning retention and provide opportunities for cross-training and greater individual development, which can lead to decreased employee turnover. This program is offered by the TBA in partnership with Harland Clarke to help your bank achieve strategic goals with staff who are fully prepared and knowledgeable to meet the demands of today’s consumers for quick answers and efficient service.
For more information about the Online University from Harland Clarke or to schedule a live demonstration, contact Chuck Rector today at 615-417-8741, or visit www.harlandclarke.com/education.
