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May 10, UT Conference Center, Knoxville - CANCELLED
May 11, TBA Barrett Training Center, Nashville - CANCELLED
May 12, Union University – Barefoot Student Union Building/Carl Grant Events Center, Jackson - CANCELLED
Early Registration deadline is May 3, 2011
Program Speaker: Dianne Barton, Performance Solutions, Inc
Your frontline employees are responsible for 80 percent or more of the interactions that customers have with the bank. Having qualified, informed, up-to-date with regulation information, confident, and, most important, caring employees is a key lifeline for the bank’s growth.
This workshop focuses on the skills needed in today’s fast-paced, ever-changing industry. The program features discussions on the latest compliance guidelines, including what your frontline employees need to know about the latest regulatory changes.
Schedule:
8:30 am Registration
9:00 am Program begins
Noon Lunch
1:00 pm Program resumes
4:00 pm Adjourn
Continuing Education Credit:
6.5 hours CPE credit
6.5 hours ICB credit
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TBA Members / Associate Members
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Nonmembers |
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Early Registration |
$205 |
$410 |
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Early Registration deadline is May 3, 2011 |
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Registration |
$230 |
$435 |
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At-the-door |
$255 |
$460 |
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Secure Online Registration
Complete the secure online registration form. Registration is available prior to brochures release.
Brochure Download
Download and complete the conference registration form and return it to the TBA office.
TBA Contact:
Debbie Brickles - dbrickles@tnbankers.org
Vice President and Director of Training and Development
Tennessee Bankers Association
211 Athens Way, Ste 100 • Nashville, TN 37228-1381
800/964-5525 or 615/244-4871 or www.TNBankers.org

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