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Meeting Today's Challenges Facing the Frontline

5/10/2011
All Day

 

 
TNBankers Online Registration Brochure Download TBA Contact
TBA Logo
 

Meeting Today's Challenges Facing the Frontline

NEW PROGRAM & SPEAKER

 

May 10, UT Conference Center, Knoxville - CANCELLED
May 11, TBA Barrett Training Center, Nashville - CANCELLED
May 12, Union University – Barefoot Student Union Building/Carl Grant Events Center, Jackson - CANCELLED

Early Registration deadline is May 3, 2011

Program Speaker: Dianne Barton, Performance Solutions, Inc

Your frontline employees are responsible for 80 percent or more of the interactions that customers have with the bank. Having qualified, informed, up-to-date with regulation information, confident, and, most important, caring employees is a key lifeline for the bank’s growth.

This workshop focuses on the skills needed in today’s fast-paced, ever-changing industry. The program features discussions on the latest compliance guidelines, including what your frontline employees need to know about the latest regulatory changes.

Schedule:
8:30 am    Registration
9:00 am    Program begins
Noon         Lunch
1:00 pm    Program resumes
4:00 pm    Adjourn

Continuing Education Credit:
6.5 hours CPE credit
6.5 hours ICB credit

TBA Members / Associate Members
Nonmembers
Early Registration $205 $410
Early Registration deadline is May 3, 2011
Registration $230 $435
At-the-door $255 $460

 

Secure Online Registration
Complete the secure online registration form. Registration is available prior to brochures release.

Brochure Download
Download and complete the conference registration form and return it to the TBA office.

TBA Contact:
Debbie Brickles - dbrickles@tnbankers.org

Vice President and Director of Training and Development
Tennessee Bankers Association
211 Athens Way, Ste 100 • Nashville, TN 37228-1381
800/964-5525 or 615/244-4871 or www.TNBankers.org